juan36t Privacy Policy

1. Introduction

juan36t is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that trust is the foundation of any relationship — and that trust begins with being transparent about how we handle your information.

This Privacy Policy applies to all personal data collected through the juan36t website at juan36t.org, any associated mobile applications, customer support channels, and any other touchpoints through which you interact with juan36t. It applies to registered players, prospective players who browse our site, and any individual who contacts our support team.

Please read this policy carefully. If you have questions about any part of it, you can reach our Data Protection Officer at [email protected] at any time.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, juan36t is the Personal Information Controller (PIC) in respect of the personal data collected through this platform. This means juan36t determines the purposes and means of processing your personal data.

Our designated Data Protection Officer (DPO) is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the DPO directly at [email protected] with the subject line "Data Privacy Inquiry."

3. Personal Data We Collect

juan36t collects the following categories of personal data, depending on how you interact with our platform:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, responsible gaming self-exclusion records may reference health-related disclosures you voluntarily provide).

4. How We Collect Your Data

juan36t collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the juan36t platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud signals from payment processors such as GCash and PayMaya; publicly available information from government databases where permitted by law.
• Referral programs: If you were referred to juan36t by another player, we may receive your contact details from the referring player solely for the purpose of crediting the referral.

5. How We Use Your Personal Data

juan36t uses your personal data for the following purposes:

• To create and manage your juan36t account and verify your identity and age (21+ requirement).
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, 7-Eleven, and Cebuana.
• To provide, maintain, and improve the juan36t gaming platform and all associated Services.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct in compliance with the Philippine Anti-Money Laundering Act (AMLA).
• To send you transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about juan36t offers and bonuses, where you have opted in to receive such communications. You may opt out at any time.
• To monitor your gaming activity for responsible gaming purposes and to enforce self-exclusion or limit requests.
• To comply with our legal and regulatory obligations under Philippine law, including reporting obligations to PAGCOR and the AMLC.
• To resolve disputes, enforce our Terms & Conditions, and respond to legal claims.
• To conduct internal analytics and improve the user experience for Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and beyond.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, juan36t processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to provide the juan36t gaming Services you have registered for.
• Legal obligation: Processing required to comply with Philippine law, including AMLA, PAGCOR regulations, and tax obligations.
• Legitimate interests: Processing for fraud prevention, security monitoring, and platform improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

juan36t does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, 7-Eleven, and Cebuana, to process your financial transactions.
• Identity verification providers: Third-party KYC service providers who assist us in verifying your identity and age in compliance with Philippine regulations.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection vendors who process data on our behalf under strict data processing agreements.
• Professional advisors: Lawyers, auditors, and accountants, where necessary for legal compliance or dispute resolution.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

8. Cookies & Tracking Technologies

juan36t uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use our Services.

We use the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function. These cannot be disabled. They include session authentication cookies and security tokens.
• Functional cookies: Remember your preferences such as language settings and game display options to improve your experience.
• Analytics cookies: Help us understand how players use the juan36t platform so we can improve performance and content. Data collected is aggregated and anonymized.
• Marketing cookies: Used to deliver relevant promotional content about juan36t. These are only set with your explicit consent.

You can manage your cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies may affect the functionality of the juan36t platform.

9. Data Security

juan36t implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• TLS 1.3 encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including payment details and identity documents.
• Multi-factor authentication (MFA) for all internal staff access to systems containing personal data.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• Strict role-based access controls ensuring that only authorized personnel can access personal data, and only to the extent necessary for their role.
• 24/7 security monitoring and automated anomaly detection to identify and respond to threats in real time.

10. Data Retention

juan36t retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Our retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years after account closure, in compliance with AMLA requirements.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, as required by AMLA and tax regulations.
• Customer support communications: Retained for 3 years from the date of the interaction.
• Marketing consent records: Retained for the duration of your consent and for 1 year after withdrawal of consent.
• Technical and usage logs: Retained for 12 months for security and fraud prevention purposes, then deleted or anonymized.

When personal data is no longer required, it is securely deleted or anonymized so that it can no longer be linked to you as an individual.

11. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by juan36t:

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Rights Request." We will respond within 15 business days. We may need to verify your identity before processing your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12. Children's Privacy

The juan36t platform is strictly intended for adults aged 21 years and older, in accordance with Philippine law. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will immediately suspend the associated account, delete the data, and report the incident as required by applicable regulations.

If you are a parent or guardian and believe that your child has registered on the juan36t platform, please contact us immediately at [email protected].

13. Cross-Border Data Transfers

Some of the third-party service providers we work with — including cloud infrastructure providers and KYC verification platforms — may process your personal data outside of the Philippines. When such transfers occur, juan36t ensures that:

• The recipient country provides an adequate level of data protection, as recognized by the National Privacy Commission; or
• Appropriate safeguards are in place, such as standard contractual clauses approved by the NPC, binding corporate rules, or other legally recognized transfer mechanisms.

We will never transfer your personal data to a jurisdiction that does not provide adequate protection without first implementing the necessary safeguards and, where required, obtaining your consent.

14. Third-Party Links

The juan36t platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to data collected by juan36t. We are not responsible for the privacy practices of any third-party websites, and we encourage you to review the privacy policies of any external sites you visit.

15. Updates to This Privacy Policy

juan36t may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the Services we offer. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the juan36t platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you may request account closure as described in our Terms & Conditions.

16. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way juan36t handles your personal data, please contact our Data Protection Officer:

You also have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.